Terms & conditions
These Terms & conditions (“Terms”) govern your access to and use of the FIXZO360 mobile application, this website, and related services operated by Squaad Apps (“we”, “us”, “our”) (together, the “Services”).
By installing, accessing, or using the Services, you agree to these Terms and our Privacy policy. If you do not agree, do not use the Services.
1. The Services
FIXZO360 provides a curated-style directory of local service categories and listings intended for large residential communities. Features may include search, browsing by category, illustrative provider cards, ratings-style presentation, indicative pricing, hours, and links or actions that initiate phone calls where the platform supports it.
Unless clearly stated otherwise in the product, sample or preview listings may be shown for interface and demonstration purposes only. Community verification, live pricing, map-based discovery, and other features described as “coming next” or similar are not guaranteed to launch, or to launch on any particular schedule.
2. Eligibility
You must be able to form a binding contract in your jurisdiction to use the Services. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
3. Accounts
Some features may require an account in the future. If we offer accounts, you are responsible for safeguarding credentials and for all activity under your account. Notify us promptly of unauthorised use.
4. Acceptable use
You agree not to:
- Use the Services in violation of law or third-party rights.
- Attempt to gain unauthorised access to our systems, other users’ data, or provider systems.
- Interfere with or disrupt the Services (including by introducing malware, excessive automated traffic, or attempts to circumvent rate limits or security).
- Scrape, harvest, or extract data from the Services at scale without our prior written consent, except as allowed by applicable law.
- Misrepresent your identity, manipulate ratings or reviews where such features exist, or harass providers or other users.
We may suspend or terminate access if we reasonably believe you have breached these rules.
5. Directory listings and third parties
Listings may be provided by third parties, community moderators, or us, depending on the stage of the product. We do not endorse, recommend, or guarantee any provider, price, availability, quality, or outcome. Any engagement (including phone calls, visits, or payments) is strictly between you and the provider. You are responsible for conducting your own diligence, confirming licences or insurance where relevant, and agreeing commercial terms directly with providers.
6. Calls and emergency use
Phone links in the app may connect you to third parties. Standard carrier charges may apply. The Services are not a substitute for emergency services. For medical, fire, or police emergencies, contact the appropriate emergency number for your region.
7. Intellectual property
We and our licensors own all rights in the Services, including software, branding, text, layouts, and graphics (excluding third-party marks or content used with permission). We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Services in line with these Terms. You must not copy, modify, distribute, sell, or lease any part of the Services except as expressly permitted by law or with our prior consent.
8. User content (if enabled)
If we allow you to submit reviews, photos, or other content, you retain ownership of your content but grant us a worldwide, royalty-free licence to host, display, adapt, and distribute that content in connection with operating and promoting the Services. You represent that you have the rights to grant this licence and that your content does not infringe others’ rights or violate law.
9. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR ANY DEALINGS WITH LISTED PROVIDERS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (IF ANY FEES APPLY) OR (B) ONE HUNDRED INDIAN RUPEES (INR 100) / AN EQUIVALENT SMALL NOMINAL SUM IN YOUR CURRENCY IF NO FEES APPLY.
Some jurisdictions do not allow certain limitations; in those cases, our liability will be limited to the fullest extent permitted by applicable law.
11. Indemnity
You will defend, indemnify, and hold harmless Squaad Apps and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of the Services, your violation of these Terms, or your dealings with any provider or third party discovered through the Services — except to the extent caused by our wilful misconduct.
12. Changes to the Services or Terms
We may modify, suspend, or discontinue the Services (in whole or in part) at any time. We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. Where required by law, we will provide additional notice. Continued use after changes become effective constitutes acceptance of the revised Terms.
13. Termination
You may stop using the Services at any time. We may suspend or terminate your access if we reasonably believe you have breached these Terms or that continued access could create risk or legal exposure. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.
14. Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to mandatory consumer protections in your country of residence, you agree that courts located in India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, unless we elect another forum that is more appropriate under applicable law.
15. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy policy, constitute the entire agreement between you and us regarding the Services.
16. Contact
For questions about these Terms, contact Squaad Apps through your usual FIXZO360 support channel, or email legal@fixzo360.com (replace with your live inbox before production if different).
These Terms are a practical template for early-stage products and are not legal advice. Have qualified counsel review them for your entity, product, and jurisdictions before you rely on them commercially.